We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information with 256-bit SSL encryption and full compliance with data protection laws.
Live22bet implements strict data security standards to protect the personal information of every one of our users.
All data transmitted between your device and live22bet servers is protected with 256-bit SSL encryption — the same standard used by international financial institutions.
Your personal information is stored in databases protected by multiple layers of physical and digital security. Access to data is restricted to authorised personnel only.
Live22bet does not sell, rent or share your personal data with third parties for their marketing purposes. Your data belongs to you.
You have the right to request access to your personal data, correct inaccurate information, or request deletion of your account and related data at any time.
Live22bet operations comply with international data protection guidelines including GDPR (General Data Protection Regulation) and Malaysia's PDPA for comprehensive data security.
In the event of any data breach involving your personal information, we will notify you promptly via your registered email in accordance with legal requirements.
This table summarises the types of data collected when you use the live22bet platform and the purpose for each collection.
| Data Type | Example | Collection Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, MyKad / Passport number | Age verification, KYC compliance and fraud prevention |
| Contact Information | Email address, phone number, postal address | Account communications, notifications, and customer support |
| Financial Information | Bank account details, preferred payment method | Processing of deposit and fund withdrawal |
| Technical Data | IP address, browser type, operating system, device | Account security, fraud detection, and platform optimisation |
| Usage Data | Game history, betting, session duration | Service improvement and responsible gaming programs |
| Cookie Data | Session cookies, preference cookies, analytics cookies | Enhanced user experience and site performance analytics |
Live22bet collects users' personal information through several means as you interact with our platform. This collection is necessary to enable us to provide a safe, seamless and responsible service to every user in Malaysia.
When you register an account at live22bet, you provide information such as your full name, date of birth, email address, phone number, and payment details. All this information is required for identity verification purposes and to keep our platform safe from misuse.
During the KYC verification process, you may be required to upload a copy of your identification document such as a MyKad or passport, as well as proof of your current address. These documents are stored securely and used solely for legal compliance purposes.
When you use the live22bet platform, our systems automatically record certain technical data including your IP address, web browser type and version, device operating system, pages visited, session duration, and usage patterns. This data helps us detect fraudulent activity and improve platform performance.
All data collection is carried out transparently and only for the purposes stated in this policy. We do not collect data that is unrelated to platform operations.
The personal information we collect is used solely for the following purposes. live22bet does not use your data for any other purpose without your explicit consent:
If you do not wish to receive marketing communications from us, you may unsubscribe at any time by contacting the live22bet customer support team.
Live22bet takes our responsibility to your privacy seriously. We do not sell, rent or share your personal data with third parties for their marketing purposes. However, there are limited situations where we need to share certain information:
We work with trusted third-party service providers such as payment gateways, game software providers, and identity verification services. These providers only receive the data necessary to perform their specific functions and are bound by strict confidentiality agreements with live22bet.
Live22bet may need to disclose your personal information when required by law, court order or a request from a legitimate authority. In such situations, we will disclose only the minimum information necessary.
In the event of any merger, acquisition or sale of live22bet assets, user data may be transferred to the new entity. Users will be notified in advance and the new privacy policy will be displayed before any changes take effect.
Protecting your personal data is a top priority at live22bet. We implement a comprehensive range of technical and organisational measures to ensure your information remains secure at all times:
While we implement industry-best security measures, no system can guarantee absolute security. We encourage you to also take precautions such as using a strong password and not sharing your login credentials.
Live22bet retains your personal data for as long as your account is active or as long as needed to provide services to you. After account closure, we retain certain records for the period prescribed by law and regulatory requirements.
Generally, financial transaction records are retained for a minimum of five (5) years from the transaction date for legal compliance purposes. Basic account data is retained for three (3) years after account closure or the period prescribed by law, whichever is longer.
Once the prescribed retention period has elapsed, your personal data will be securely deleted or anonymised so that it can no longer be personally associated with you.
As a live22bet user, you have the following rights regarding your personal data that we hold:
To exercise any of these rights, please contact the live22bet customer support team. We will process your request within 30 business days. In complex cases, this period may be extended up to 60 days with notification to you.
The live22bet platform uses cookies and similar tracking technologies to enhance your user experience. Cookies are small text files stored in your browser when you visit our website.
You can manage and delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of the live22bet platform.
As live22bet operates as an international online platform, your personal data may be processed and stored on servers located outside Malaysia. This is a technical requirement to ensure the platform runs smoothly and securely.
All international data transfers are conducted with adequate safeguards, including data transfer agreements that comply with international standards. live22bet ensures that all recipient countries or entities provide a level of data protection that is equivalent to or higher than that required by Malaysian law.
Regardless of where your data is stored, the same protection standards described in this Privacy Policy apply to all your personal data without exception.
Live22bet is a platform intended solely for individuals aged 18 and above. We do not knowingly collect, process or store personal data from underage children.
If we discover that personal information of someone under the age of 18 has been collected without our knowledge, we will take immediate steps to delete that information and terminate the relevant account. Parents or guardians who suspect their child has registered on our platform are advised to contact our support team immediately.
Live22bet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements or technological developments. When we make significant changes, we will notify you via:
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Continued use of the live22bet platform after any amendments are published indicates your acceptance of the updated terms.
If you have any questions, concerns or complaints regarding this Privacy Policy or how live22bet handles your personal data, our customer support team is available to assist you every day, around the clock.
You can reach us via the live chat feature on the platform or by emailing our support address. Our team, fluent in both Bahasa Melayu and English, will respond to your enquiry as quickly as possible, typically within one to two business days.
The live22bet customer support team operates 24 hours a day, 7 days a week. You won't have to wait long to get answers to your privacy concerns.
For more complex privacy matters or formal data requests, please contact us by email at [email protected] with "Privacy Request" in your subject line.
Register a live22bet account with confidence — your personal data is protected with full encryption and we never share your information without your consent.